Fees Free Study

NZ Certificate in Business Level 4 (First Line Management)

Get set for career success

Gain the confidence to inspire, motivate, and lead a diverse team to success with this fees free online certificate in business.

Master adapting to different workplace environments and dynamics, effective communication, and culturally appropriate leadership. Our studies have been designed to current best practices so you are all set to dominate the boardroom and become an integral part of business success.

Enrol now, all you need is a computer and internet access, we even supply you with Office365 for your studies.

female studying leadership online

*All of our programmes are available fees free to New Zealand Residents, New Zealand citizens and Australian Citizens residing in New Zealand for the duration of their studies.

online course information

Duration: 40 Weeks Part-Time (15 hours weekly) or 20 Weeks Full-Time (35 hours weekly)

Fees: Zero fees, no hidden costs or textbooks

Intake Dates: 17 June 2024 (PT only)
15 July 2024 (PT & FT)

Programme Content

This NZQA recognised programme is worth 60 NZQA credits.

The four courses below completed during this programme are each worth 15 credits.

Courses covered:


  • Business Leadership Styles
  • Applying Leadership Skills
  • Business Communication Skills
  • Communicating with Stakeholders
  • Professional and Ethical Business Behaviour
  • Socially and Culturally Appropriate Business Behaviour


  • Business Workflow Objectives
  • Applying Workflow Objectives to a Process
  • Business Workflow Issues
  • Problem Solving in Business
  • Decision Making and Taking Action
  • Communicating with Management


  • Motivational Theories
  • Business Team Motivation
  • Business Team Culture
  • Workplace Diversity
  • Creating an Inclusive Business Environment


  • Planning Business Workflows
  • Allocating Tasks in the Workflow
  • Monitoring Business Workflows
  • Continuous Improvement
  • Workflow Issues
  • Communicating to Management

Download our brochure here to view detailed course content

Further Information

All studies are completed online in your own environment. Studies are conducted using the Canvas eLearning platform along with regular virtual tutor support. Students require a computer and internet access. All of the necessary materials required to successfully complete assessments will be available through the learning platform.

Students must be 16 years of age and residing in New Zealand for the duration of their studies. This programme is only available to New Zealand & Australian Citizens and Residents.

Students will be required to have NCEA Level 2 or the equivalent, this includes a minimum of 10 numeracy and 10 literacy credits at Level one or higher on the Directory of Assessment Standards; and 60 credits at Level two or above with at least 12 credits in each of three subjects including a minimum of 8 credits at Level 2 or higher in English or Te Reo Māori;

Provisional Entry

Students aged 20 or older that do not hold the minimum entry requirements for a programme will be eligible to be enrolled as a student where their previous educational, work or life experience indicates they have a reasonable likelihood of success. Should you not hold the required minimum entry requirements for a programme, you may also be eligible to enrol in exceptional circumstances. Such decisions will be made by the School of Business Manager.

Through completion of the programme graduates will be able to:

Technical knowledge and skills

  • Manage work flows in an operational context to achieve team objectives.
  • Assess against agreed criteria and respond appropriately to achieve operational objectives.

People skills

  • Motivate and involve a team to achieve the team’s objectives and contribute to the entity’s objectives.
  • Communicate to develop relationships with team members and stakeholders.
  • Manage relationships within a team to sustain a productive workplace environment.
  • Promote an inclusive environment to value diversity for positive performance for the entity.

Affective skills

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner in leading a team.

Business environment

  • Adapt leadership styles for effectiveness in different environments.
  • Comply with internal policies, legislation and other external requirements for the entity.

Education Pathway
Graduates of this qualification may progress to:

  • New Zealand Diploma in Business (Level 5) find out more here
  • New Zealand Diploma in Business (Level 6)
  • Other relevant industry qualifications.

Employment Pathway
Graduates of this qualification will have the skills and knowledge to work as a first line manager with responsibility for the performance of others, in a business entity.

Where transfer of credit for previous study is being applied for, the Recognition of Prior Learning (RPL) Form must be submitted at least four weeks prior to the Intake start date.

See the Recognition of Prior Learning section for full RPL criteria and details on how to undertake an application.

Have a question? Call us on 0508 626 243